Accessibility Audits

Req 4 Option B — Invisible Disability Accommodations

4.
Option B. Visit TWO of the following locations and take notes while observing features and methods that are used to accommodate people with invisible disabilities. While there, ask staff members to explain any accommodation features that may not be obvious. Note anything you think could be done to better accommodate people who have invisible disabilities. Discuss your observations with your counselor. Option B

You choose two locations from this list:

Option B is harder than Option A — and more rewarding. Ramps and elevators are easy to spot. Accommodations for invisible disabilities are, by definition, harder to see. You will need to look carefully, ask questions, and think about the needs of people whose challenges are not obvious to the casual observer.

Understanding Invisible Disability Accommodations

As you learned in Req 1a, invisible disabilities include conditions like chronic pain, anxiety, PTSD, autism, ADHD, epilepsy, migraines, Crohn’s disease, and many others. These conditions affect millions of people, but the accommodations that serve them are often built into policies and procedures rather than into physical structures.

What to Look For

Sensory Environment

Many people with invisible disabilities are sensitive to sensory input — bright lights, loud sounds, strong smells, or crowded spaces can trigger pain, anxiety, or sensory overload.

Quiet and Recovery Spaces

Flexible Policies

Communication and Information

A calm, softly-lit quiet room in a community building with comfortable seating, dim adjustable lamps, and muted colors designed as a sensory-friendly space

Talking with Staff

This option specifically asks you to talk with staff members. Here are ways to start that conversation:

Things That Are Easy to Miss

Here are accommodations that many locations have but do not advertise:

And here are gaps that many locations have:

Staff members in a training room discussing invisible disability accommodations, with one person at a whiteboard with icons representing different types of invisible disabilities

Preparing for Your Discussion

When you meet with your counselor, be ready to share:

  1. Which two locations you visited
  2. What accommodations you found for invisible disabilities
  3. What staff told you about their awareness and training
  4. What is missing — specific improvements you would recommend
  5. How this compares to the visible accessibility you have learned about — which type of accommodation seems more developed in your community?
Invisible Disabilities Association A nonprofit organization dedicated to raising awareness and providing resources about invisible disabilities. Their site includes personal stories, educational materials, and a helpful FAQ.

You have evaluated the places around you through the lens of disability. Now it is time to take what you have learned and use it — through advocacy.