Emergency Service

Req 8 — Emergency Service

8.
Emergency Service. Do the following:
8a.
Discuss with your counselor the duties that a Scout troop should be prepared to do, the training they need, and the safety precautions they should take for the following emergency services:
8a1.
Crowd and traffic control
8a2.
Messenger service during an incident
8a3.
Collection and distribution services
8a4.
Group feeding, shelter, and sanitation.
8b.
Prepare a written plan for mobilizing your troop when needed to do emergency service. If your troop already has a mobilization plan, present the plan to your counselor and tell your part in making the plan work.
8c.
Using a checklist in the Emergency Preparedness merit badge pamphlet or one approved by your counselor, prepare or inspect a personal emergency service pack for a mobilization call. Explain the needs and uses of the contents to your counselor.
8d.
Take part in an emergency service project, either a real one or a practice exercise, with a Scouting troop or a community agency or at Scout camp or at a school. Review what you learned and practiced with your counselor.

This requirement brings everything together. You have learned about emergency preparedness, made family plans, and studied rescue techniques. Now it is time to put your skills to work — as part of a team, serving your community.


8a. Emergency Service Duties

For each of the four emergency services below, think about three things: What would the troop actually do? What training would they need first? What safety precautions are essential?

1. Crowd and Traffic Control

Duties: Directing pedestrian traffic away from hazard areas, keeping onlookers from interfering with emergency operations, guiding vehicles through detours, and maintaining order at shelters or distribution points.

Training needed: Clear hand signals, verbal communication techniques, understanding of traffic safety, conflict de-escalation.

Safety precautions: Wear high-visibility vests or reflective gear. Never step into traffic. Work in pairs. Always follow the directions of professional law enforcement.

Guidelines for Managing Crowds Cornell University's guide to crowd management principles and best practices.

2. Messenger Service During an Incident

Duties: Carrying written or verbal messages between command posts, staging areas, and field teams when electronic communication is down or overloaded.

Training needed: How to take and relay messages accurately, how to navigate the incident scene safely, how to use maps and ICS organizational charts.

Safety precautions: Travel in pairs. Know the layout of the incident scene. Stay on designated routes. Report back to your supervisor after every delivery.

3. Collection and Distribution Services

Duties: Receiving, sorting, organizing, and distributing donated supplies — food, water, clothing, blankets, hygiene items — to people affected by the disaster.

Training needed: Inventory management, food safety basics, respectful interaction with disaster survivors, lifting and carrying techniques.

Safety precautions: Wear gloves when handling donated items. Follow food safety guidelines (check expiration dates, keep hot food hot and cold food cold). Do not distribute damaged or contaminated items.

Food Bank

4. Group Feeding, Shelter, and Sanitation

Duties: Helping set up and operate emergency shelters — assembling cots, serving meals, maintaining clean restroom facilities, and assisting with waste disposal.

Training needed: Basic food preparation and serving, sanitation standards, how to set up cots and bedding, how to interact compassionately with displaced families.

Safety precautions: Follow health department guidelines for food handling. Use personal protective equipment when cleaning. Ensure shelter areas have adequate ventilation and fire exits.

Feeding LA Wildfire Evacuees
Feeding LA Wildfire Evacuees
Agency Cooperation in an ICS

8b. Troop Mobilization Plan

A mobilization plan is a written document that tells your troop how to assemble quickly when called for emergency service. Think of it as your troop’s version of a fire drill — everyone knows their role, and no time is wasted.

Your plan should include:

Mobilization Plan Elements

What every troop mobilization plan should cover
  • Notification system: How will troop members be alerted? (Phone tree, group text, email)
  • Assembly point: Where does the troop meet?
  • Timeline: How quickly should members report? (Goal: within 2 hours of notification)
  • Roles and assignments: Who does what? (Scoutmaster = IC, patrol leaders = team leads)
  • Equipment list: What does each Scout bring? (Personal emergency service pack — see 8c)
  • Transportation plan: How will the troop get to the incident?
  • Communication plan: How will the troop stay in contact during the event?
  • Parent/guardian notification: How will parents be informed?
  • Check-in and check-out procedures: How will you account for every Scout?

8c. Personal Emergency Service Pack (Go Bag)

Your personal emergency service pack is what you grab when the call comes in. It should be packed and ready to go at all times.

Personal Emergency Service Pack

Ready for a mobilization call
  • Water bottle (filled) and water purification method
  • Food for 24 hours (energy bars, trail mix, jerky)
  • First aid kit (personal size)
  • Flashlight or headlamp with extra batteries
  • Rain gear or poncho
  • Extra socks and underwear
  • Work gloves
  • Pocket knife or multi-tool
  • Notepad and pencil
  • Whistle
  • Sunscreen and insect repellent
  • Personal medications
  • Emergency blanket (space blanket)
  • Small amount of cash
  • Copy of your emergency contact information
Checklist for Go Bag (PDF) Official BSA checklist for building your personal emergency service pack. Family and Personal Emergency Kits Scout Life magazine guide to creating personal and family emergency kits.
A personal emergency service pack laid out on a table showing all contents organized and labeled

8d. Emergency Service Project

The final part of Requirement 8 is participation. You need to take part in an actual emergency service project or a practice exercise. Here are some options:

After the exercise, reflect on what you learned:

Emergency Procedures at Camp